Abhiram Shaji

Solutions Architect · AI Systems & LLM Delivery

2692 Rue De Rushbrooke, Montreal, QC

Email: write4abhiram@gmail.com | Phone: 236-255-3669

LinkedIn: www.linkedin.com/in/abhiram-kace | GitHub: github.com/abhiramshaji-cyber

Professional Summary

Technical Solutions Architect at Botpress, designing and shipping production-grade AI systems and LLM-powered chatbots for enterprise clients across North America and Europe. I own the full delivery lifecycle, spec review, architecture, hands-on implementation in TypeScript, integration testing, and CS handoff. Every bot I deliver is built entirely in code using the Botpress ADK with no low-code studio, integrating with real client APIs including HubSpot, Twilio, Shopify, WhatsApp, Gmail, and custom backend services. Working at a startup means each engagement runs like an independent freelance contract, I handle everything end-to-end across concurrent clients. My focus spans autonomous support agents, lead generation pipelines, e-commerce assistants, and knowledge-base-driven systems optimized for token efficiency, low latency, and robust HITL escalation.

Sep 2025

Solutions Architect @ Botpress

Montreal, QC (Remote)

  • Own the full delivery lifecycle for enterprise AI bots across 13+ clients, spec, architecture, implementation, testing, and CS handoff
  • Build every bot from scratch in TypeScript using the Botpress ADK with zero low-code studio dependency
  • HEAG / Reggie AI 2.0: Full ADK migration with HITL, citation-validated FSA Handbook KB across 6 volumes and 3 academic years, 5/5 webchat test scenes passing
  • IonOptix: Gmail-integrated knowledge bot with KB-driven image embedding, Botpress CDN uploads, and inline HTML email draft composition
  • Certified Rate "Sarah": SMS and webchat HEI lead gen bot with HubSpot CRM, Twilio 10DLC, and a 10-day drip cadence across 6 progressive-tone templates
  • Estrelar / MyTrueIQ: Autonomous support agent with JWT passthrough, MFA verification, subscription cancellation and one-time refund APIs, HITL escalation via HITL plugin
  • iolo Technologies: Customer support and retention bot with HITL, CRM-based customer lookup, and ongoing sales optimization flows (120+ hours delivered)
  • Yamaha Motor Mexico: WhatsApp-first bilingual bot with Google Sheets sync and webhook-triggered template messaging
  • London and Partners (Visit London): E-commerce itinerary chatbot integrating London Theatre Direct and Ventrata APIs for ticket and tour recommendations
  • Monjur: KB builder automation for legal document drafting and HubSpot support deflection bot with user authentication
  • Back to the Roots: AI gardening chatbot with Shopify product search, photo diagnosis, and USDA zone-aware advice
  • UpsideDrinks.ca (Alix AI): Bilingual FR/EN shopping assistant with Shopify integration and visual product card rendering, launched for Black Friday
  • Dr. Michael's Dental Clinic, Omniae, Quint.co, Libertex: Additional production bots delivered across healthcare, SaaS, finance, and e-commerce verticals
2025

Founder and Developer @ The Digital Uplift

Victoria, BC

  • Launched thedigitaluplift.ca targeting local businesses
  • Achieved Lighthouse scores of 100 in SEO, Accessibility, Best Practices
  • Built with clean architecture in Next.js and TailwindCSS
  • Running ad campaigns to generate leads
  • Preparing CMS-integrated delivery workflows
2024

Freelance Full-Stack Developer @ ObjectStore

Remote

  • Built the complete ObjectStore.ca web application from scratch for founder Jamie Starke
  • Owned the full stack: architecture, database design, frontend, and production deployment
  • Delivered end-to-end with no agency, direct client collaboration throughout
2023

Post-Graduate Diploma in Digital Design + Development Mobile App stream - Completed on 2024

British Columbia, Canada

North Island College, British Columbia

    2022

    Software Engineer @ Deloitte USI Consulting

    Bangalore, India

    • Client: Aflac, built internal automation tooling to process and route insurance claims flagged for revision
    • Reduced manual review overhead by automating claims categorization and workflow routing
    • Built internal dashboards and backend services using .NET, JavaScript, and SQL
    • Delivered across Agile sprints with cross-functional teams
    2017

    Bachelor of Engineering in Computer Science - Completed on 2021

    Bangalore, India

    Bangalore City University, India

      Dev Environment & Productivity Stack

      Neovim with a heavily customized LazyVim configuration, Blink.cmp for AI-assisted completion, Neogit and Octo for Git and GitHub PR workflows, Telescope for fuzzy project search, and a Snacks.nvim dashboard wired to Ghostty terminal for instant project and client switching. Claude Code with 30+ custom skills covering Botpress ADK building, live bot testing, webchat validation, Linear project management, and delivery automation. Codex and Claude Code connected via a bidirectional MCP bridge for shared tool access across both AI coding agents. Pi harness for dispatching parallel Opus, Sonnet, and Haiku model tiers from the terminal. The entire stack is optimized for multi-client delivery at startup pace with near-zero context-switching overhead.